Lauras Pet Portraits - Ordering Information
**I am not currently accepting pet portrait commissions and will not be for the forseeable future. I will still be drawing and original art, prints and cards will be available in my Etsy shop, North Highlands Art. Updates will be added to my North Highlands Art blog.**
Thank you for thinking about ordering one of my Pet Portraits.
Pet Portraits Step-by-Step Ordering
Send me your Photographs. The more photographs you have the better. It is important they are in focus and clear, and your pet is large in the frame. Check out Photography Tips for more information on how to take good pet photographs.
Pay your deposit. When I have checked your photographs are suitable I will send you an invoice for the 25% deposit required as confirmation you wish to go ahead. You can pay your deposit online with your debit or credit card, or UK residents can pay by personal cheque
Receive Order Confirmation. When I have received your deposit, you will be sent an order confirmation. This will confirm the size and medium you have ordered for your Pet Portrait, any special considerations such as backgrounds, the portrait deadline and the outstanding cost.
Confirm you are satisfied with your Pet Portrait. When your Pet Portrait is finished you will be emailed a final scan of it. Only if you are 100% satisfied do you have to pay now. You can pay securely with your credit card with Paypal, or you can send me a cheque for the full amount, payable to Mrs Laura Williams.
Lead Times & Delivery
Lead Times vary between 3 weeks or as long as 2 months, depending on the current workload. I am especially busy at Christmas time. If you have a specific deadline you need to meet, i.e. a birthday, please ensure you put the date on the order form. If I am unable to make your deadline you will be notified within 24 hours.
Delivery is free Worlwide. UK Pet Portraits are sent by Royal Mail Special Delivery. This guarantees a Next Day Delivery. Someone will need to be in to sign for your Pet Portrait. Overseas Pet Portraits are delivered by International Signed For. Your Pet Portrait can be traced by Royal Mail.
Packaging Your Pet Portrait will be packaged flat. It will be mounted, backed and wrapped and then packaged between two sturdy sheets of thick card. The only exception to this is 18" x 24" portrait which will be posted in a postal tube as they are too big to safely post flat.
Pet Portraits Backgrounds
Pet Portraits do not normally come with a background. A full background is available at an extra charge depending on the size of your Pet Portrait. This could be of your garden, your pet's favorite resting place, or favourite walk. Please ensure the reference photographs you send are clear and in focus. View the Photography Tips for advice on taking photographs.
I guarantee all my Pet Portraits for workmanship and the likeness to your pet. If you are not 100% satisfied with your Pet Portrait and you return it safely wrapped and undamaged within 7 days you will receive a full refund.